Nansen is a blockchain analytics platform that enriches on-chain data with millions of wallets labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts.
About the Role:
We are seeking a highly motivated and experienced Customer Success Manager with extensive knowledge of the cryptocurrency and blockchain industries, including DeFi, NFT, and Web3. As a Customer Success Manager, you will be responsible for ensuring our customers receive exceptional customer service and support in using our crypto analytics platform. You will be the primary point of contact for our customers and will work closely with our product and engineering teams to ensure customer success.
What you will be doing: