at Nansen.ai
About the Role:
We are seeking a highly motivated and experienced Customer Success Manager with extensive knowledge of the cryptocurrency and blockchain industries, including DeFi, NFT, and Web3. As a Customer Success Manager, you will be responsible for ensuring our customers receive exceptional customer service and support in using our crypto analytics platform. You will be the primary point of contact for our customers and will work closely with our product and engineering teams to ensure customer success.
What you will be doing:
The ideal candidate has:
Nice to haves