Payment Operations Manager

at Eco

57 d. ago
About the Job

Eco puts your money back to work for you — creating the first consumer fintech product whose creators are aligned with its users. Financial infrastructure hasn't changed since the 1970s. All we've gotten are shinier products built on the same broken systems.

The Eco App changes that, starting by building the best place to save and spend your dollars. We combine high-yield savings with rewarded spending in a single, compounding balance that's easy to manage. Soon we'll let you pay your bills and put your financial life on autopilot. And through all of this — unlike every other fintech company — we don't skim from you.

That’s only possible because we’re building Eco Points, a new rewards currency for the Eco community. Eco Points keep us—our company, App users, and the community of people already building for Eco—aligned to win together. And this is just the beginning. New Points features are emerging every month as we think about how Eco can fundamentally upgrade traditional money. And in case you’re wondering: there’s much, much more to Points than meets the eye.

Every day, we're working on difficult and impactful problems which demand solutions at the intersection of technology, product, marketing, and advocacy. To achieve our mission and realize our vision, we’ve put together an incredible team and are selectively adding to it. We hope you’ll consider joining us.


As Payment Operations Manager at Eco, you will:

  • Keep user funds flowing; ensure we’ve collateralized all floats and reserve accounts in stride with user deposit/spend activity
  • Relentlessly focus on minimizing corporate liquidity needs and transactional risk/fraud
  • Liaise with engineering and product teams to improve automation of manual tasks, resolve technical issues, and increase overall transaction visibility (e.g. dashboards)
  • Identify and proactively suggest product or feature implementations to optimize fund flow throughput and minimize risk
  • Interface with external partners to surface and address ad hoc issues, conduct risk assessments, and optimize user fund flows
  • Maintain reporting requirements and risk management thresholds as we scale up

We’re looking for you if:

You want to be a part of building something big and are excited by the prospect of joining a rapidly growing FinTech startup

  • You remain calm under pressure when times are tight and stakes are high
  • You have outstanding attention to detail, with steadfast user empathy
  • You have a deep understanding of how to develop and implement systems in a high-volume environment
  • You have an affinity for cross-functional collaboration and influencing others