SIU Investigator

at Cash App

New York, United States
69 d. ago
About the Job

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at!

Job Description

We are looking for an Investigator to join Block and support the continued buildout and evolution of our Cash App Financial Crimes team. The mission of the Special Investigations Unit (SIU) at Block is to monitor and act upon high level, complex compliance-related escalations and referrals within Cash App; investigate and document incidents of potential money laundering, fraud, terrorist financing, elder abuse, commercial sex trafficking, employee misconduct investigations, and other illicit activities; work closely with various law enforcement agencies and track/log inquiries and 314(a) requests; write and review Suspicious Activity Reports to be transmitted to FinCEN and other applicable agencies.

We actively investigate to ensure the safety and soundness of the Block system and maintain a healthy, compliant user base.

In this role, you will support the Cash App Financial Crimes SIU team by investigating potentially suspicious activity across the Cash App platform. You will collaborate with the broader Financial Crimes team to ensure compliance with applicable laws, regulations and industry best practices.

You will:

  • Monitor and act upon high level, complex compliance-related escalations and referrals within Cash App
  • Use detective-like mentality to investigate potentially suspicious activity across all AML typologies across the Cash App platform
  • Verify customer and counterparty information and conduct reviews for AML/BSA purposes
  • Interact with internal stakeholders to ensure full compliance with all applicable laws and policies
  • Occasionally attend compliance-related seminars to stay abreast of the compliance industry


You have:
  • 5+ years experience in BSA/AML/Compliance or Fraud/Risk related work, specifically filing SARs and or working investigations, preferably at a financial institution or related FinTech payments space
  • Strong investigative skills, including familiarity with public record research and database tools.
  • Robust knowledge of AML transaction monitoring/suspicious activity reporting typologies and risks in regards to funds transfers/p2p payments, equities, and cryptocurrency.
  • Candidate must demonstrate transaction analysis skills that apply across numerous financial products in complex scenarios
  • Strong comprehension and understanding of AML laws, rules and regulations
  • Acute attention to detail
  • Must be able to work well in a team setting, as well as liaison with various law enforcement agencies and government agencies
  • Work effectively in a fast paced environment and meet regulatory mandates and filing deadlines
  • Support Cash App Financial Crimes and work in collaboration with Customer Support, Risk, Engineering, and other operations teams within Block as a whole

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $114,200 - USD $139,600

Zone B: USD $106,200 - USD $129,800

Zone C: USD $97,100 - USD $118,700

Zone D: USD $85,700 - USD $104,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:
  • Healthcare coverage
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.